AT A GLANCE
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Client Profile
US Asset Manager
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AUM
$165bn
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Core Service
Training on SimCorp One
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Key Outcome
Significant reduction in issues reported and dependency of external assistance
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Complex Upskill Challenge
This case study outlines how Dimensional Community provided tailored and client customized SimCorp training to a major US Asset Manager.
The client faced critical challenges due to their heavy reliance on external consultants, combined with insufficient internal SimCorp expertise and a lack of documentation, which created significant operational risks and high costs, particularly with multiple upcoming transformation projects.
The organization recognized the need for a comprehensive solution to build true self-sufficiency and maintain high operational standards.
Comprehensive Training Program
Dimensional Community implemented a comprehensive training solution based on the proven 70-20-10 learning model. This model combines 70% practical experience, 20% peer learning, and 10% structured training.
They developed customized learning paths, from foundational training to advanced workshops for super users, covering essential areas like performance analysis, trade workflows, accounting processes, and system integration. A sophisticated skills assessment framework evaluated staff across five progressive competency levels: Initiate, Develop, Standardize, Optimize, and Innovate.
Over 30 staff members completed the training, resulting in an 80% reduction in reliance on external consultants and a 92% decrease in issues, establishing sustainable knowledge retention and a continuous improvement culture.