AT A GLANCE
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Client Profile
Canadian Pension Plan
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AUM
$165bn
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Core Service
Transform and Automate Derivatives Operations​​
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Key Outcome
Significant improvement in overnight batch processing and reduction in settlement costs and failures
Operational Challenges
This case study details how Dimensional Community transformed the derivatives operations of a large Canadian Pension Plan by addressing critical workflow and system issues.
The client was burdened by numerous cumbersome workflows and processes, which were poorly understood by end-users, creating a significant barrier to effective system utilization.
The most severe operational challenge was the frequency of overnight batch failures, which required business staff to be on call every night to resolve them, leading to frequent processing delays.
Compounding these problems was a complete lack of documentation for workflows and system configuration details.
Efficiency Gains
Dimensional Community implemented a comprehensive solution focused on automation and streamlining to re-engineer the derivatives operations.
The transformation delivered significant business value and operational efficiency, including a remarkable 1000% improvement in overnight batch efficiency by eliminating the daily breaks and delays.
Furthermore, automation using SWIFT for cleared derivatives reduced settlement failures by 60%, and overall settlement costs were reduced by 25%.
This shift from a problematic, labour-intensive process to a streamlined, efficient platform allowed staff to focus on other business areas and positioned the organization for future growth.